The terms and conditions governing your use of our website and services.
Last Updated: January 2024
By accessing and using the mellow-saga website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.
mellow-saga provides travel planning and tour services focused on coastal destinations in South Africa. Through this website, you can learn about our services, view pricing, and submit booking inquiries.
Information provided on this website is for general informational purposes. Specific details regarding bookings, including final pricing, availability, and itinerary specifics, are confirmed through direct communication with our team.
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
Prohibited behaviour includes but is not limited to:
Submitting a booking inquiry through our website does not constitute a confirmed booking. All bookings are subject to availability and our confirmation. A binding agreement is formed only when we provide written confirmation of your booking.
Pricing displayed on the website is indicative and may vary based on specific dates, group sizes, and other factors. Final pricing will be confirmed in your booking confirmation.
All content on this website, including text, images, graphics, logos, and design elements, is the property of mellow-saga or our content suppliers and is protected by intellectual property laws.
You may view, download, and print content from our website for personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content without our prior written consent.
Our website may contain links to third-party websites or display content from third parties. We do not control and are not responsible for third-party websites or content. Links to external sites do not imply endorsement.
We strive to ensure that information on our website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of any information on the site. Descriptions of destinations, services, and experiences are subject to change.
To the fullest extent permitted by law, mellow-saga shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
You agree to indemnify and hold harmless mellow-saga, its officers, employees, and partners from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.
Specific cancellation and refund terms apply to bookings and will be communicated at the time of booking confirmation. Generally:
Specific terms may vary by service type and will be clearly stated in your booking confirmation.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, government actions, or public health emergencies.
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of South Africa.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and mellow-saga regarding your use of this website.
For questions regarding these Terms of Use, please contact us at:
Email: [email protected]
Address: 34 Harbour View Road, Paternoster, Western Cape, 7381, South Africa